Routes

Route List

Logging into the driver’s app, the first thing (as a user) you will see is the route list under the ‘My Routes’ section. Basically, it will let you re...... Read More

How do I apply filters on Routes

Here are the different ways to filter the routes.Filter by Dates:The user can enable the listing of routes by dates. This filter option will get route...... Read More

Route Detail

Landing on the route map screen means you are a click away from embarking on your delivery job. The screen will let you explore the delivery routes by...... Read More

Route Info

To make sure you don’t get into delivery chaos during the ongoing process, we have added every route detail on the app. So, as soon as the parcel is d...... Read More

Route Configuration

While you are off the mark for performing multiple deliveries, you can set your screen according to your preference. In simple words, the user can sel...... Read More

Route Stop Info

A gentle tap on the right-side stop ‘information icon’ will get you the necessary details of a single delivery stop. Moving to stop information, you w...... Read More

How do I add Proof Of Delivery

Toadd the proof of deliveryfollow the below stepsWhen you arrive at the "stop", reopen the App, and click on the "Complete Button".Then, click on eith...... Read More

How would I get delivery instructions from customers?

Delivery instructions will be directly added to your route plan. Once you reach the particular stop, you can find the delivery notes by customers righ...... Read More

How can I see my completed route log?

To view completed routes details, follow these below-given guidelines:Enter the view stop log screen where you will find the delivery type, delivery r...... Read More

How can I change my Route Settings?

The ‘route settings’ option empowers the user to edit the route plan according to their preferences. Moving into this panel, you can change the schedu...... Read More

What happens if I accidentally remove a route plan?

If you unintentionally delete a route plan, you need to generate it from scratch as we might not help you in recovering the deleted route. In such cas...... Read More

How to manage routes using the Upper app?

Managing routes is as easy as logging in to the app. As a user, you can choose any of the route plans and edit the route as per requirements. Also, yo...... Read More

How can I export my addresses?

The user can directly export the addresses from the driver app by following the below steps.1. Enter the “My Routes” Section.2. Choose the Route Plan....... Read More

How to change the service time (average time per stop)?

Since you are the app user, no need for authorization from the dispatch manager in order to change service time. Here is how you can change a service ...... Read More

What if I can't optimize the route?

Whenever you are unable to optimize routes, it could be possible due to some issues that need to be fixed at the earliest. Here is what can be done.Ma...... Read More