Route Stop
Routes
Route List
How do I apply filters on Routes
Route Detail
Route Info
Route Configuration
Route Stop Info
How do I add Proof Of Delivery
How would I get delivery instructions from customers?
How can I see my completed route log?
How can I change my Route Settings?
What happens if I accidentally remove a route plan?
How to manage routes using the Upper app?
How can I export my addresses?
How to change the service time (average time per stop)?
What if I can't optimize the route?
Getting Started
Contacts and Recent Address
Driver preference
User Settings
What if I can't optimize the route?
Whenever you are unable to optimize routes, it could be possible due to some issues that need to be fixed at the earliest. Here is what can be done.
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Make sure you are using the updated version of the ‘Upper for driver’ app for your Android or iOS device. If not, update your app and try optimizing routes again.
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Recheck whether the entered stops are in the same region and country or not. If found, edit the stop and then optimize the route.
In case, you are still struggling to optimize routes, get in touch with us at support@upperinc.com